Installation Problem

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This topic contains 8 replies, has 2 voices, and was last updated by  DeeX 5 years, 1 month ago.

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  • #1005

    Blissard
    Member

    Hi,
    i have this Error Message when launch Arsenal

    # Error: IndexError: file C:\Program Files\Autodesk\Maya2013\Python\lib\site-packages\pymel\util\common.py line 25: string index out of range #

    What’s wrong?

    Thanks

    #1006

    DeeX
    Moderator

    Hi,
    Do you can show me the full error ?

    Do you can try this in the script editor in Python :

    And tell me if you have an error ?

    Thank you.

    #1008

    Blissard
    Member

    This is a error when i execute : import pymel.core as pm and when execute arsenalUI.show same error

    #1009

    DeeX
    Moderator

    Hi,
    If you have an error just with “import pymel.core as pymel”, it is a Maya installation error.
    PyMel is in Maya, DeeX VRay Arsenal uses PyMel.
    If PyMel does not work, DeeX VRay Arsenal does not work.

    Perhaps it is plugin which gives you this error.

    PyMel pre-load plugin :
    # pymel.core : Updating pymel with pre-loaded plugins: DirectConnect, mayaHIK, AbcImport, tiffFloatReader, phoenixfd, VectorRender, gpuCache, rotateHelper, Substance, MayaMuscle, AutodeskPacketFile, fbxmaya, matrixNodes, ik2Bsolver, OpenEXRLoader, ikSpringSolver, Mayatomr, poseDeformer, AbcExport, poseReader, vrayformaya, CarbonScatter, quatNodes, mayaCharacterization, retargeterNodes #

    Disable these plugins (disable and auto start off).
    Restart Maya and re-try the PyMel code.

    #1012

    Blissard
    Member

    i’ve uninstalling Arnold e now working but batch render don’t start, because is a trial?

    Thx

    #1014

    DeeX
    Moderator

    Like the pricing/trial page show here “click here”
    You have to bought the full version to get batch render.

    With 1 license, you have unlimited batch rendering.

    #1026

    Blissard
    Member

    Hi Deex
    I purchased today the plugin, unfortunately the batch rendering doesn’t work, checking the forum I read a post where it says that arsenal does not work with maya 2013×64 and vray 2.3.

    So there is no solution?
    Please give me good news

    Thx

    #1027

    DeeX
    Moderator

    Hi Blissard,
    Like the system page shows : http://arsenal.deex.info/wordpress/documentation/system/

    DeeX VRay Arsenal do not works with the “official build” (VRay 2.20 and 2.30). You have to use a stable build (nightly build) or VRay 2.4.

    To explain : the VRay official build from ChaosGroup (it is a very old build, more than 1 years and 6 months, the 2.3), has a serious bug which crashes the rendering when you import some PyMel commands on fly.
    This bug is corrected in nightlies builds (and in the official VRay 2.4, but ChaosGroup takes some time to released the 2.4).

    So the solution is to do not use the VRay official build (2.3) but use a “nightly build”.
    A “nightly build” is a VRay build more “advanced”, with new features, corrected bugs.
    To have an access on “VRay nightly build”, send an email to : [email protected]
    You will have a an acces to “nigtlies builds”, news VRay features, and render your scene with batch render…;)

    Thank you.

    • This reply was modified 5 years, 1 month ago by  DeeX.
    • This reply was modified 5 years, 1 month ago by  DeeX.
    • This reply was modified 5 years, 1 month ago by  DeeX.
    #1031

    DeeX
    Moderator

    And because you purchased the plugin, you have to download the “full version” (with batch render feature), and install it.

    • This reply was modified 5 years, 1 month ago by  DeeX.
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DeeX VRay Arsenal is a plugin by Damien Bataille, alias DeeX, an independent TD.